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This position requires - Clear Background, Drug Test, and Education Check.
Must be authorized to work in the US for any employer without Sponsorship.
(Principal Only! No Corp to Corp)

Position Title: 6987883-PC Network Support Tech 2
Location: Lake Charles LA

Pay Rate: DOE


Position Title: PC/ Network Support Tech 2

Location: Lake Charles, LA

Pay Rate: DOE

1 year contract






A+ Certification required.

Job Description:
As a PC/Network Support Technician 2 the primary job responsibilities are provide support to the Desktop SOW for all Northrop Grumman based customers within the area. Focus on exceptional customer satisfaction and maintaining a high level of metric performance. Contributing to the overall SLA performance of the site based staff and Central team. Provide assistance to Site Lead in developing reports and support documentation. Follow all applicable procedures. Travel will be requested if needed.

Must Have:
Associate Degree in CIS preferred.
A+ Certification required.
Certifications in HP and Dell preferred.

Skills Required:
Knowledge and troubleshooting experience of Microsoft products (Outlook, Excel, Word etc).
• Experience with a ticketing system will be a plus.
• Worked on Desktop refreshes to Win 7 or later versions.
• Knowledge of VPN and wireless connectivity trouble shooting.
• Printer trouble shooting
• Knowledge of encryption and antivirus software (e.g. Sophos)
• Ability to multi-task.
• Ability to execute and interpret hardware diagnostics and network troubleshooting
• Remotely Assist Customers by troubleshooting and resolving problems
• Team Player








Best Regards ,

Karen Sandoval

562) 777-1126 Ext 107

562) 320-1022 Fax


Please visit: www.norlandgroup.com/job/ to view more jobs
12407 E. Slauson Ave Suite L/M Whittier, CA 90606















We encourage Minorities, Women, Protected Veterans and Disabled individuals to apply for all positions that they may be qualified for. We maintain a drug-free workplace and perform pre-employment substance abuse testing and background checks


If you are interested in this position, please submit your resume in a Word Document with the month and year that you have worked at each previous position to - Karen@norlandgroup.com and copy: 6987883-PC Network Support Tech 2 to the email Subject Line.

Or click this email link and attach your resume in a MS Word Document format

Job Posted Date: 6/23/2017