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Core Competencies Workforce Solutions IT Service Products GSA

This position requires - Clear Background, Drug Test, and Education Check.
Must be authorized to work in the US for any employer without Sponsorship.
(Principal Only! No Corp to Corp)

Position Title: 11595859-Customer Service Support
Location: Plainsboro, NJ

Pay Rate: Pays up to $17/hr DOE

Contract Duration: 6 Months

This Position requires – Clear Background, Drug Test and Education Check

If you are interested in this position please submit your resume to reginald@norlandgroup.com


Job Title: Customer Service Support – 11595859

Job Location: Plainsboro, NJ

Duration: 6 Months

Pay Rate: Pays up to $17/hr DOE

Hours: Monday – Friday, 40 hours per week


Position Summary

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.



·         Responsible for proper documentation and implementation of all order types received by phone, fax or other sources.

·         Responsible for proper documentation of inquiries and complaints.

·         Check available inventory, provide delivery information on open orders and inquiries.

·         Process customer, vendor and other requests for catalogs, price sheets, samples and copies of invoices.

·         Answers all customer order related questions.

·         Mails out catalogs, invoices and other miscellaneous items requested by customers.

·         Retrieves voice messages each morning and process accordingly.

·         Maintain a current knowledge of products offered in catalog.

·         Perform all other related duties as required.



Minimum Qualifications

·         Bachelor Degree or a minimum 3-5 years customer service experience preferably in medical device and/or pharma company

·         Written and verbal communication skills with the ability to prioritize and execute multiple tasks.

·         Must function independently and possess strong time management and organizational skills.

·         Must have a good knowledge of computer systems, with experience in Oracle preferably or a comparable Order Entry System,

·         Microsoft Excel and Microsoft Word required.

We encourage Minorities, Women, Protected Veterans and Disabled individuals to apply for all positions that they may be qualified for. We maintain a drug-free workplace and perform pre-employment substance abuse testing and background checks


If you are interested in this position, please submit your resume in a Word Document with the month and year that you have worked at each previous position to - reginald@norlandgroup.com and copy: 11595859-Customer Service Support to the email Subject Line.

Or click this email link and attach your resume in a MS Word Document format

Job Posted Date: 6/28/2017