Job Summary: The Clinic Assistant /Medical Assistant (CA/MA), functions as a member of the clinic patient care team and functions as both Clinic Assistant and Medical Assistant as directed by the Clinic Manager or designee.
· The CA/MA performs all duties required to complete patient Check-in/Check-out, administer and coordinate the HMO referral and service authorization process, and performs other clinic front desk activities.
· The CA/MA performs technical and clerical tasks, and patient care tasks.
· Reports to: Clinic Manager and supervised by the Clerical Lead.
· Clinical functions of the MA are supervised by a designated licensed person.
· Frequent contacts: Patients, Ancillary Services Personnel, Physicians, Third Party Payers, Physician’s office staff.
· Qualifications: Knowledge of medical terminology, required.
· Knowledge of ICD-9 and CPT coding and billing regulations, preferred.
· Completion of all requirements in a recognized Medical Assistant training program or completion of the minimal training requirements as outlined in Section 1366 of the Business and Professions Code required.
· One to two years prior experience as a Medical Assistant preferred.
· High school diploma or equivalent, required.
· Post-High School course work related to Front Office functions, preferred.
· One year work experience, required; experience in a Medical office, preferred.
· Completion of SHS Internship may be substituted for work experience requirement or Bachelors degree may be substituted for work experience requirement.
· Skill using keyboard and mouse for computer interface, required.
· Abilities: Ability to communicate effectively with all levels of clinic staff and public required.
· Ability to work independently as well as an integral part of the patient care team is required.
· Ability to solve problems, and manage multiple priorities.
· Licenses/Certifications: Current CPR required within three months of hire.
· Physical Requirements/Work Environment: The work involves considerable physical exertion such as frequent lifting of patients and equipment, bending and stooping, and walking.
· The work environment involves high risks with exposure to potentially dangerous situations or unusual environmental stress which require a range of safety and other precautions, where conditions cannot be controlled.
Category I: There is risk of exposure to blood borne pathogens.
Tasks involve exposure to blood, body fluids or tissues.
Hours: 8:00am - 4:30pm