The Norland Group: Workforce Solutions

CANDIDATES CURRENTLY RESIDING IN BAY AREA/NEAR WORK LOCATION-OAKLAND. ASSIGMENT IS HYBRID AND REQUIRED ON-SITE AT OAKLAND GENERAL OFFICE ONCE A WEEK.

Contract Duration: 6 months + potential extension

TOP THINGS LOOKING FOR:
1) Excellent attention to detail, organizational, and prioritization skills
2) Strong presentation and communication skills to deliver findings and recommendations to various levels of management
3) Ability to effectively manage multiple projects with demanding time constraints.
4) Bonus for regulatory/compliance experience.

Position Summary
As part of the Electric Compliance Performance and Excellence, the Compliance and Risk Consultant conducts research, data analysis, data entry, and reporting in support of data response strategy and Electric Compliance business decision making. They may be responsible for maintaining process documentation and performing other functions of the Support Desk, such as participating in business process improvement activities, technology administration, and performing data quality checks.

Job Responsibilities
• Works as part of a team or under limited supervision to ensure Electric Compliance data requests are complete, accurate, consistent and verifiable in accordance with SD process.
• Performs data request intake, logging and assignment. A critical first step in our process; enter new requests into the Compliance tracker consistently and accurately and ensure they are assigned in a timely fashion.
• Actively manages and updates databases containing relevant data response information.
• Executes Support Desk functions: maintains database quality checks, tracks due dates and status, produces final responses
• Identifies process gaps or data quality issues and recommends solutions.
• Executes quality and timely prior data response research; has a growth mindset and seeks feedback on quality of work to improve results over time.
• Independently and collaboratively works to improve search capabilities.
• Communicates with peers inside and outside the department exchanging ideas or gathering information.
• Understands business needs, develops new reports and performs custom/ad-hoc reporting working independently. Presents findings to various audiences.

Qualifications
Minimum:
• Bachelor of Science in Business, Finance, Economics, Engineering, Mathematics or related discipline or equivalent work experience required.
• 2 years of related work experience as a Data Analyst

Desired:
• High level of integrity
• Excellent attention to detail and critical thinking
• Bias to action
• Excels in rapidly changing, high-energy work environment
• Cool under pressure and able to balance competing priorities
• Regulatory knowledge or experience with CPUC/OEIS requirements
• Some knowledge and understanding of Electric Operations’ processes and practices
• Proficient computer skills (ie. Microsoft Office Applications, Tableau, Power Apps, PowerBI)
• Auditing or quality management experience, including quality assurance or quality control
• Comfortable with speaking up and communicating data quality issues or process gaps to stakeholders
• Ability to clearly and concisely communicate (oral and written) with a wide range of stakeholders
• Ability to problem solve and implement solutions
• Ability to consistently follow processes and make process improvements
• Experience with Records Management, Versioning, SharePoint Online