Contract Duration: 1 year
OT Rate: Straight Time (Exempt)
Estimated Regular Hours/Week: 40.00
Skills Required:
The ENSA will possess knowledge and experience in customer service; decision making; flexibility; interpersonal skills; leadership; organizational awareness; problem solving, reasoning; team building; oral communication, speaking and writing; business process, project management; quality assurance; requirements analysis and risk management; configuration, data, and information management; information resources strategy and planning; information technology architecture; information technology performance assessment; and technology awareness. The following technology skill sets are required to perform in this classification: Cisco ATA, Cisco ACI, Cisco APIC, Cisco Prime, Cisco VoIP Call Manager, CACTI, eCloud, Elastic Search, ITM, Open NMS, nGenius, McAfee; MVISION, NetScout, SCOM; UTR; StruxureWare, SecureWorks WAF (WAN App FW) toolset, Wireshark, & Web CTRL.
Strong troubleshooting and analytical skills. Strong customer service, interpersonal, and detail-oriented skills. Knowledge and ability to use Microsoft suite including Excel, Word, Outlook, and Visio. Effective reading, written and oral communication fluency in English.
Experience Required:
3 years of experience utilizing complex large-scale network infrastructure devices, including Cisco enterprise or carrier-class routers, switches, ASA firewalls, Palo Alto firewalls, wireless controllers/access points, and Cisco Nexus switches. 2 years of experience utilizing enterprise-level monitoring tools such as OpenNMS, Cisco Prime Infrastructure, Cisco Prime Collaboration, NetScout nGenius, Route Explorer, Elastic Search, SCOM, vROPS, Secure Works, Dynatrace, Uptime Robot, IBM Tivoli, WebCTRL, CACTI, StruxureWare, and Cherwell system. 2 years of experience using Windows servers, Linux servers, and IBM Mainframe z/OS operating systems.
Education Required:
Certification of CompTIA Network+, CompTIA Security+, Cisco Certified Networking Associate (CCNA), and/or Cisco Certified Network Professional (CCNP)
Additional Information:
Local candidates only. This position will be a hybrid schedule after the selected candidate completes onsite training consisting of 4 to 8 weeks. This position is also a 24/7 IT enterprise environment, shifts include morning, swing and graveyard – selected candidate must be willing to accept different shifts. Morning Shift: 6:00am to 2:30pm Swing Shift: 2:00pm to 10:30pm Grave Shift: 10:00pm to 6:30am (Next Day) |